Training and Support

We offer three levels of support in order to meet your specific support requirements

Gold Support

24 x 7 Global support.
Two weeks of consulting and training annually.
General infrastructure support and training.
Access to all hotfixes and updates.

Silver Support

Extended 7-day support, 8:00 a.m. to 7:00 p.m U.S. Central Time.
One week of consulting and training annually.
General infrastructure support and training.
Access to all hotfixes and updates.

Bronze Support

Included with active Swimage subscription.
Support M-F 9:00 a.m. to 5:00 p.m U.S. Central Time.
Basic Swimage support and questions.
Access to all hotfixes and updates.

Swimage University will help you quickly launch a successful migration by fully leveraging all of Swimage’s rich features.

  • Onsite 5 or 10-day training
  • Learn all about Swimage administration and usage
  • Learn migration best practices
  • Learn Swimage advanced features
  • Start migrating immediately