{"id":15195,"date":"2022-02-17T00:33:37","date_gmt":"2022-02-17T00:33:37","guid":{"rendered":"https:\/\/www.swimage.com\/staging\/?page_id=15195"},"modified":"2022-02-17T00:33:37","modified_gmt":"2022-02-17T00:33:37","slug":"case-study-1-7-billion-global-travel-company","status":"publish","type":"page","link":"https:\/\/www.swimage.com\/staging\/case-study-1-7-billion-global-travel-company\/","title":{"rendered":"Case Study – 1.7 Billion Global Travel Company"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n
\"\"<\/td>PROJECT DESCRIPTION<\/strong>

Large international travel company
approached Swimage in need of an
efficient method to migrate 5,000
international systems to Windows 10.
The solution also needed to handle all
future updates and PC replacements.<\/td><\/tr>
PROJECT REQUIREMENTS <\/strong>

– Windows 7 to Windows 10\u00a0
– Laptops & desktops 3,750 in-place;\u00a0
– 1,250 PC replacement Worldwide Originally a combination of onsite & remote workers, but switched to all remote due to the pandemic\u00a0
– 25 different hardware models\u00a0
– All systems encrypted\u00a0
– Complex applications\u00a0
– Highly customized user profiles\u00a0
– Multi-factor authentication


<\/td>		\"\"<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n

PROJECT PROPOSAL <\/strong>

– Apply an updated & customized
image
– Protect and migrate all data &
settings
– Reinstall all supported applications
– Discover & repair issues before the
migration starts
– Migrate without removing encryption
– Allow users to self-migrate their PCs
at home
– Complete project in 9 months<\/td>		APPROACH & SOLUTION<\/strong>

– Use Swimage to manage the
migrations
– Utilize on-prem server for Swimage
– Streamline the app install process to
accommodate app requirements
– Use the Offline Media method for all
deployments
– Track deployments with Swimage
reporting
– Adapt to new VPN provider midproject<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
EXTRAORDINARY RESULTS<\/strong>

– Reduced help desk cost by $975,000
– Reduced shipping costs by $600,000
– Completed project on time & under budget
– Migrated all PCs in scope
– Migrated > 600 PCs per month
– Restored all data & settings for all users (no data loss)
– Reinstalled all applications
– Improved end user experience by reducing the post-migration setup &
configuration
– Left behind an improved process for future migrations<\/td><\/tr>
User Quotes:<\/strong><\/span>

\u201cThis process was so fast & easy! I didn\u2019t even need to contact the help desk to complete it.\u201d
\u201cI was impressed how quickly I was able to return to working after the migration.\u201d
Remote workers

\u201cI was impressed how Swimage could accommodate workers in extreme remote conditions.
Some workers were so remote, we used bike messengers to deliver flash drives.\u201d
Project Manager
<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

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