Support & FAQ’s

Frequently Asked Questions (FAQ’s)
What if only 10 minutes after beginning the migration process the computer reboots and I see the Enterprise login?

The process of migrating to your new PC is complete. We hope you enjoyed the Swimage deployment process!
Please now utilize your post-migration instructions which were sent via email.
Something not go as smoothly as you’d like? Click on “next” below, or go to support.

You have two options:

  1. (Preferred) Shut down the PC and complete the following steps:
  2. Ensure the Swimage USB flash drive is in the USB port.
  3. Power on the new PC and immediately press the F9 key repeatedly until you see the boot menu.
  4. Select the option “USB Hard Drive 1”
  5. Click Enter and the PC will begin deploying.
OR
  1. Restart the migration process from the beginning

If you still have questions, please contact us at Request Support