Encryption Converter – Case Studies

Case Study #2: $18B Global Bank

Size: 
One of the largest global banks managed 350,000 endpoints.

Problem: 
The old encryption was out-of-date and did not meet modern security standards. In addition, cost of maintenance and support was high.

Challenges:
• Changing encryption required decrypting the PC, leaving data exposed.
• To protect the PC, a tech would need to isolate and manage the conversion manually.
• An alternative PC replacement project would require purchasing 10,000 additional systems.
• The down time per user was estimated at 16 hours, which is a high cost in productivity.
• The number of PCs that one tech could handle at a time was less than 10.
• The expense of downtime plus tech time made the process inefficient and costly.

Solution:
• Use Swimage to migrate all PCs off of the old encryption.
• Keep all data secure throughout the process.
• Push out execution through SCCM.
• Run the process overnight to eliminate user interruption.
• Allocate a small team to manage the project.

Results:
• All data remained secure throughout the process.
• The project was completed with minimal user interruption.
• The average conversion time per PC was less than 2 hours.
• Only a handful of technicians were required.

Savings:
• Saved approximately $1.2 million in hardware costs.
• Reduced user downtime by over 4.9 million hours.
• Reduced tech costs by over $30 million.

Case Study #1: $12B Healthcare Organization

Size: 
A large nationwide healthcare organization managed 40,000 endpoints.

Problem: 
The old encryption did not meet security requirements. In addition, systems were not standardized on the same encryption which created various expense challenges for maintenance and support.

Challenges:
• Changing encryption required decrypting the PC, leaving data exposed.
• To protect the PC, a tech would need to isolate and manage the conversion manually.
• The down time per user was estimated at 10 hours, which is a high cost in productivity.
• The number of PCs that one tech could handle at a time was less than 10.
• The expense of downtime plus tech time made the process inefficient and costly.

Solution:
• Use Swimage to migrate all PCs off of the old encryption.
• Keep all data secure throughout the process.
• Tie the encryption conversion to a PC refresh project (also managed with Swimage).
• Allocate a small team to manage the project.
• Target completion in 12 months.

Results:
• All PCs were migrated in less than 9 months.
• All data remained secure throughout the process.
• The project was completed with minimal user interruption.
• Only a handful of technicians were required.