Hyperautomation is a buzz-word in business today. It refers to the use of advanced technologies like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to automate complex and highly repetitive business processes. It involves combining multiple automation technologies to optimize and streamline workflows, improve operational efficiency, and enhance customer experience.
Hyperautomation can be applied to various industries such as finance, healthcare, manufacturing, and retail. It can also be applied in various departments, such as accounting/finance, HR, and of course, the IT department. The ultimate goal is to create a fully automated end-to-end business process that requires little to no human intervention.
Hyperautomation in the IT Department
Hyperautomation is applied in various ways within an IT department, including:
- Infrastructure management: Hyperautomation automates tasks such as provisioning, configuration, and maintenance of servers, storage, and networking devices.
- Results: Fewer manual errors, improved efficiency, and faster deployments
- IT service management (ITSM): Hyperautomation automates incident and request management processes, such as ticket creation, triaging, assignment, and resolution.
- Results: Reduced response times, improved service quality, and increased customer satisfaction
- Application development and testing: Hyperautomation automates software development and testing processes such as code generation, testing, and deployment.
- Results: Shortened development cycles, improved code quality, and faster time-to-market
- Data management: Hyperautomation automates data management processes and analysis tasks such as data entry, validation, data cleansing, data governance, and data extraction, transformation, and loading (ETL).
- Results: Improved data accuracy, fewer manual errors, and faster data-driven decision-making
- Security and compliance: Hyperautomation automates security and compliance processes such as vulnerability scanning, threat detection, incident response, and compliance reporting.
- Results: Reduced risk of security breaches, improved compliance, and faster remediation of issues
In summary, hyperautomation helps IT departments automate repetitive and time-consuming tasks, improving accuracy, efficiency and productivity, enabling faster and more accurate decision-making, and improving security posture.
Hyperautomation in Cybersecurity
Hyperautomation provides multiple benefits in cybersecurity, including:
- Improved threat detection: Hyperautomation detects threats in real-time by analyzing large volumes of security data and identifying patterns that indicate potential attacks.
- Faster incident response: Hyperautomation automates incident response processes such as triaging, containment, and remediation, resulting in faster response times and reduced impact of security incidents.
- Increased accuracy: Automated processes are less prone to errors caused by manual intervention, resulting in more accurate and reliable outcomes.
- Enhanced compliance: Hyperautomation helps ensure compliance with regulatory requirements by automating processes such as data privacy and security.
- Reduced workload: Hyperautomation reduces the workload on cybersecurity teams by automating repetitive and time-consuming tasks, allowing them to focus on more strategic initiatives.
- Improved risk management: Hyperautomation helps identify and mitigate security risks by analyzing security data and providing insights into potential vulnerabilities.
Overall, hyperautomation improves the effectiveness and efficiency of cybersecurity operations, resulting in better protection against cyber threats and reduced risk for the organization.
Swimage hyperautomation provides hands-free provisioning, maintenance, cybersecurity, and recovery of enterprise PCs. Swimage uses intelligent analytics to discover the current state of a device and then maps out the best automated course to achieve a desired state.
Swimage provisions new PCs hands-free with hyperautomation. It builds based on applied configuration templates and/or based on the state of an existing PC. Swimage migrates an entire PC configuration, with data and personality, from an old PC to a new PC. This includes migrating directly from the employee’s home.
When a PC is compromised, has unauthorized software installed, or does not meet the corporate security standards, Swimage knows exactly how to remediate the issue. Automated actions may include locking the system, installing/uninstalling components, or rebuilding the entire system. All of this is done without physically touching the PC (including remote systems).
Swimage recovers an entire organization hours after a cybersecurity catastrophe. Swimage knows a PC’s desired state and preemptively fetches, maintains, and validates all content needed to rebuild it with exact specification, even if the PC is completely offline. The Swimage Snapshot, taken before the rebuild, may be taken offline and used for forensics.
Swimage hyperautomation allows organizations to reduce risk, save time, maintain control, increase reliability, and increase flexibility. In the unfortunate event of a full-scale cyberattack, Swimage allows organizations to rapidly recover and return to regular operations.
To learn more about applicable Swimage capabilities, view the following: